Privacy Policy

2. Information We Collect

When you contact us, request a quote or submit a booking enquiry, we may collect information such as:

• Your name
• Mobile or phone number
• Pickup and destination details
• Travel date and trip details
• Preferred vehicle type
• Additional requirements or messages

3. How We Use Your Information

The information you provide may be used for the following purposes:

• Responding to your enquiries and booking requests.
• Providing fare estimates and travel information.
• Confirming and managing bookings.
• Communicating with you regarding your enquiry.
• Improving our website and customer experience.

4. WhatsApp Communication

If you choose to contact Vedika Travels through WhatsApp, the information you provide through the WhatsApp conversation may be used to respond to your enquiry, provide quotations and assist with your booking.

WhatsApp is a third-party communication platform and its use is also subject to WhatsApp's own privacy policy and terms.

5. Sharing of Information

Vedika Travels does not sell or rent your personal information to third parties. We may share relevant information only when reasonably necessary to provide the requested travel or booking service, comply with applicable legal requirements, or protect our rights and customers.

6. Data Security

We take reasonable measures to protect the information submitted through our website from unauthorized access, misuse, alteration or disclosure. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Cookies & Website Analytics

Our website may use cookies or similar technologies to improve website functionality, understand visitor behaviour and measure advertising performance.

If Google Ads, Google Analytics or similar services are used on this website, these services may collect certain information in accordance with their respective policies.

8. Advertising & Conversion Tracking

Vedika Travels may use online advertising and conversion tracking technologies to measure the effectiveness of our advertising campaigns and improve our marketing efforts.

These technologies may use cookies or similar identifiers to understand whether visitors have interacted with our advertisements or website.

9. Third-Party Links

Our website may contain links to third-party websites or services, including communication platforms. Vedika Travels is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

10. Your Choices & Rights

You may contact us if you want to ask about the personal information we hold about you, request correction of inaccurate information, or ask about the use of your information, subject to applicable laws and reasonable verification requirements.

11. Data Retention

We retain information only for as long as reasonably necessary for providing services, handling enquiries, maintaining business records, resolving disputes, complying with legal obligations and other legitimate business purposes.

12. Children's Privacy

Our website and services are not intentionally directed toward children. We do not knowingly collect personal information from children for purposes unrelated to providing legitimate services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable requirements. Any updated version will be posted on this page with a revised "Last Updated" date.